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Integration docs

Integration setup & support

Everything you need to connect X1 Voice to your POS and keep phone orders flowing, how the connection works, step-by-step setup, and fixes for the issues that come up most.

Two ways X1 Voice connects

Native integrations

Square, Clover and OrderCounter connect directly for restaurants. X1 Voice reads the live menu or catalog and drops finished orders straight back in. Retail product ordering runs on Square today; more POS systems coming.

Through Deliverect

Toast, Lightspeed, TouchBistro, SpotOn and 83+ more connect through our Deliverect restaurant connection, orders still arrive as normal tickets.

Setup guides by POS

Step-by-step docs for the systems with a dedicated guide. Running something else? See every supported POS.

SquareCloverOrderCounter

Get live in five steps

  1. 1Connect your POS from the X1 Voice dashboard (or hand it to onboarding for white-glove setup).
  2. 2Confirm your menu or catalog, item options, and pricing pulled in correctly, everything comes from your POS.
  3. 3Set your hours, 86'd items, and any phone-only rules (delivery minimums, pickup times).
  4. 4Run a test call, including a deliberately awkward order, and confirm the ticket lands right.
  5. 5Go live. New phone orders start flowing into your POS on their own.

Troubleshooting

Still stuck after this? Contact support with your call time and we’ll trace it.

See how phone ordering fits your business.

Run a restaurant or retail store? Talk to our 24/7 AI sales assistant about pricing, setup, and a walkthrough. You can also hear our restaurant demo line.

Request a walkthroughTalk to sales · (929) 284-2223Hear the restaurant demo · (973) 791-4796