x1voice

Integration docs

Integration setup & support

Everything you need to connect X1 Voice to your POS and keep phone orders flowing, how the connection works, step-by-step setup, and fixes for the issues that come up most.

Two ways X1 Voice connects

Native integrations

Square and OrderCounter connect directly to your account. X1 Voice reads the live menu and drops finished orders straight back in.

Through Deliverect

Clover, Toast, Lightspeed, TouchBistro, SpotOn and 83+ more connect through our Deliverect connection, orders still arrive as normal tickets.

Setup guides by POS

Step-by-step docs for the systems with a dedicated guide. Running something else? See every supported POS.

SquareCloverOrderCounter

Get live in five steps

  1. 1Connect your POS from the X1 Voice dashboard (or hand it to onboarding for white-glove setup).
  2. 2Confirm your menu, modifiers, and pricing pulled in correctly, everything comes from your POS.
  3. 3Set your hours, 86'd items, and any phone-only rules (delivery minimums, pickup times).
  4. 4Run a test call, including a deliberately awkward order, and confirm the ticket lands right.
  5. 5Go live. New phone orders start flowing into your POS on their own.

Troubleshooting

Still stuck after this? Contact support with your call time and we’ll trace it.

Hear it answer a real call.

Call the demo line and order like a customer would, or book time and we'll walk your team through it.

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