About
We build AI that answers the phone
X1 Voice is an AI-powered phone agent built exclusively for restaurants. We answer every call, take orders, handle questions, process payments, and sync everything directly with the restaurant's POS system — 24/7, with zero hold times.
We started X1 Voice because we saw a simple, expensive problem: restaurants miss 20-30% of phone calls during peak hours. Every missed call is $25-$50 in lost revenue. Staff get pulled off the floor to answer phones. Customers wait on hold and hang up.
Our AI phone agent solves this at a fraction of the cost of hiring dedicated phone staff. It sounds natural (powered by ElevenLabs conversational AI), knows the full menu, remembers returning customers, and handles complex modifier orders that trip up even experienced employees.
What we believe
- Restaurant-native. We speak the language — 86'd, covers, ticket times, FOH/BOH. Generic AI chatbots don't understand food service.
- Orders, not messages. Taking a message isn't the same as taking an order. Our AI completes the full workflow from call to POS ticket.
- Free your staff, don't replace them. AI handles the phone so your team stays on the floor serving guests.
Technical foundation
X1 Voice is built on enterprise-grade infrastructure: ElevenLabs conversational AI for natural voice, Twilio for carrier-grade telephony, Stripe for PCI-compliant payments, and direct POS integrations with Square, Clover, OrderCounter, and OrderOut. Every restaurant's data is completely isolated in our multi-tenant architecture.