Retail Stores
Turn a phone inquiry into a pickup order.
Keep serving the customer in front of you. X1 Voice helps callers choose products and named variants, then sends their pickup order to your connected Square POS.
Where retail store calls go wrong today
What changes with X1 Voice
Product choices from your catalog
Callers select fixed-price products and named variants from your connected catalog. The order carries the selected variant and quantity.
Pickup orders in Square
The order reaches your connected Square POS so your team can work from an itemized order instead of a phone message.
Your store information, ready to answer
Use your business hours, location, and configured answers to help callers. A staff transfer gives customers a route to a person when they need one.
Questions from retail store operators
Explore phone ordering for your store.
Book a retail walkthrough with your catalog and pickup process. To hear the voice first, call our restaurant demo line.