Features
One platform. Every call handled.
X1 Voice is a complete AI phone system for restaurants — ordering, questions, payments, reservations, and notifications in one platform.
24/7 AI Phone Answering
Answers every call instantly with zero wait time. Handles unlimited simultaneous calls during the lunch rush or at 2 AM.
Voice Ordering
Takes pickup and delivery orders with full modifier support — sizes, toppings, half-and-half, special instructions. Orders sync to your POS.
Payment Processing
Sends secure Stripe payment links via SMS. Configurable prepayment thresholds for large orders.
POS Integration
Bi-directional sync with Square, Clover, OrderCounter, and OrderOut. Menu changes propagate automatically.
SMS Notifications
Automated order confirmations, ready alerts, payment links, and custom messages. A2P 10DLC compliant.
Guest CRM
Automatic customer profiles from caller ID. Order history, preferences, dietary info, and "usual order" detection.
Analytics Dashboard
Revenue trends, popular items, peak hour heatmaps, order sources, and voice AI metrics — all in real time.
Multi-Language
Serve customers in their preferred language. Available on Business and Enterprise plans.
Call Screening
Block or allow-list specific phone numbers. Automatic spam detection and configurable screening rules.
Business Hours Scheduling
Agent auto-enables and disables based on custom schedules per day of week. Holiday overrides supported.
POS Integrations
Orders go straight to your POS — no manual re-entry, no errors, no delays.
Square
OAuth login, menu sync, order push, payment processing
Clover
Menu sync, order push, flex payments
OrderCounter
API integration, menu sync, order routing
OrderOut
Channel integration, menu parsing, order forwarding
Frequently Asked Questions
What POS systems does X1 Voice integrate with?
X1 Voice integrates with Square, Clover, OrderCounter, and OrderOut. All integrations include bi-directional menu sync, automatic order routing, sync logging, and connection health monitoring.
Can the AI handle complex modifier orders?
Yes. X1 Voice handles required and optional modifier groups, size-specific pricing, sequence pricing (first topping included, additional toppings extra), pre-modifiers (NO/EXTRA/LITE), half-and-half pizzas, and special instructions.
What happens if the AI cannot handle a call?
X1 Voice detects when a caller needs human help and seamlessly transfers to your staff with full context. You set the transfer number and the handoff is instant.