AI phone ordering for restaurants and retailers

Phone ordering for restaurants and retailers.

X1 Voice answers questions, takes the order, and sends it to your connected POS. Your team keeps serving the customers in front of them.

See how it fits your products, your POS, and your pickup process.

A conversation your team can act on

Retail pickup

“One Classic Tee in Blue Small, please.”

The selected product, variant, and quantity.

Restaurant pickup

“A large pizza with extra mushrooms.”

Menu items, sizes, and supported modifiers.

An itemized order in your connected POS.

Illustrative examples. Square retail pickup is opt-in, with approved products, tracked-stock checks, and prepayment before fulfillment.

Retail product ordering runs on Square today; more POS systems coming.

Restaurant ordering in action

Hear the call.
See the order.

An English-speaking caller gets a payment link by text. Another switches to Spanish mid-call. Watch the conversations and the resulting orders.

Real restaurant calls. A 92-second film.

See the call details

Your turn. Call the AI.

Try our restaurant demo to hear the voice and menu ordering. For a retail walkthrough using your Square products and pickup process, request a demo below.

By calling, you agree that we keep a transcript of the call and your phone number so we can follow up with you about X1 Voice. See our Privacy Policy for details. Terms and conditions apply.

Hear the restaurant demo(973) 791-4796

For the shop floor and the dinner rush.

Different orders. The same need to serve the person calling and the customer at your counter.

Retail

Help callers choose a product and named variant, such as a Blue Small tee. Send the pickup order to your connected Square POS.

Retail product ordering runs on Square today; more POS systems coming.

Opt-in Square pickup for approved, fixed-price products in whole quantities. Exact variants, tracked-stock checks, and prepayment before fulfillment.

Explore retail stores Apparel, gifts & specialty shops

Restaurants

Capture menu items, sizes, and modifiers while your team serves the room. Send an itemized order to your connected POS.

Pickup ordering, payment links where enabled, and a handoff to staff when a caller needs help.

Explore restaurants
Explore an illustrative retail pickup call

Retail pickup, from hello to POS

Illustrative retail conversation

Caller: Hi, can I place a pickup order?

X1 Voice: Of course. What can I get started for you?

Pickup ticketAwaiting order

The order appears here as the caller orders.

Order total—

Illustrative example · no audio

Square retail pickup is opt-in after product approval and staff verification. This example assumes tracked stock is confirmed; checkout stops if availability cannot be verified.

Clear pricing

Know the cost before the conversation.

Pay As You Go

$0 /mo

No included minutes — pay only for talk time.
$0.69 per minute, billed to the second.

Starter

$250 /mo

750 minutes/mo included.
then $0.35/min.

Professional

$750 /mo

2,500 minutes/mo included.
then $0.33/min.

Compare all plans and terms

A practical path to launch

Your workflow comes first.

  1. 1

    Confirm the fit

    We review your catalog or menu, POS, and payment choices.

  2. 2

    Make it yours

    Connect your products, then set the greeting, business hours, and staff handoff.

  3. 3

    Test before launch

    Walk through sample orders and check where they arrive for your team.

Direct POS connections: Square, Clover, and OrderCounter. Retail pickup uses Square.

See it for your business

Bring us the orders your customers actually place.

Tell us about your store or restaurant. We’ll follow up by email to discuss your POS, answer questions, and arrange a walkthrough.

No account or card needed to request a demo. This is an inquiry, not a subscription.

For example: what you sell, which POS you use, or a typical phone order.

We use these details to respond to your inquiry. Privacy Policy.

A few questions before you start.