Watch

Eleven calls, eleven languages

Ninety seconds. Every call is a real call to the agent, every ticket is a real order. Each restaurant answers in English plus the one language its customers use — which is exactly what you get.

Captions in English and in the original languages are available from the player’s controls.

What happens in each call

In the order the film plays them.

1
EnglishBloomfield, NJ · Pizzeria
A large pepperoni pie, well done — the order and one modifier, read back before it goes.
2
Español · SpanishPassaic, NJ · Taquería
The caller asks to switch to Spanish mid-call, then asks for a shellfish allergy to go on the ticket as a kitchen note.
3
中文 · ChineseFlushing, NY · Sichuan takeout
Two orders of dumplings become three, and the corrected total is read back.
4
한국어 · KoreanPalisades Park, NJ · Korean fried chicken
A returning caller is greeted in Korean from the first word, and asks about parking.
5
Tiếng Việt · VietnameseGarden Grove, CA · Phở house
The caller is in a noisy room. The agent works through it and gives a ready time.
6
Português · PortugueseNewark, NJ · Churrascaria
Twenty-five people is more than a phone agent should take on. It hands off to a person.
7
Italiano · ItalianHoboken, NJ · Trattoria
It refuses to make a dish gluten-free that isn't, and offers the one that is.
8
TagalogJersey City, NJ · Filipino
Taglish — the caller switches language mid-sentence, ordering a family tray for eight.
9
日本語 · JapaneseFort Lee, NJ · Sushi
No wasabi, extra ginger — both onto the ticket — and the caller chooses to pay at pickup.
10
Français · FrenchMontclair, NJ · Bistro
The payment link is texted and paid before the customer arrives.
11
Deutsch · GermanUnion, NJ · Beer hall
Ordered for later — the pickup time lands on the order itself.

A restaurant picks one language alongside English — see the languages we support. The film shows eleven different restaurants, not one agent speaking eleven languages.

Hear it answer your own phone

Call the demo line, or book time and we'll walk your team through it.

Call the demo line Book a demo