Which Clover devices does this work with?

It connects at the account and catalog level, so tickets show up whether your team views and fulfills them on a Station, Mini, or Flex.

Can I keep using Clover's own online ordering alongside X1 Voice?

Yes. Both land in Clover as regular tickets, so you can keep Clover's online ordering running and your kitchen workflow stays put.

What if my Clover menu changes frequently?

That's fine. Menu and price updates made in Clover carry over to X1 Voice, so the menu only lives in one place.

Integration

Every phone order shows up in Clover, no re-typing required.

X1 Voice reads your live Clover menu and inventory, prices phone orders against it, and drops each completed order into Clover as a normal ticket. Your kitchen handles it the same way it handles an in-person or online order.

Native integration with Clover

Your Clover menu is the source of truth

Items, modifiers, and current pricing come straight out of Clover, so a phone order never quotes yesterday's menu.

Tickets, not a side queue

A finished call turns into a Clover ticket within moments. There's no separate order screen for staff to remember to check.

Zero re-typing

Phone orders arrive in Clover itemized and priced. Nobody transcribes them from a notepad after the call.

86'd items respected automatically

Mark an item unavailable in Clover and the AI stops offering it on calls until you turn it back on.

Setup

1Connect your Clover account from the X1 Voice dashboard.
2Confirm menu items, modifiers, and pricing pulled in correctly.
3Set hours, 86'd items, and any phone-order-specific rules.
4Test with a live call to confirm the order lands correctly in Clover.
5Go live. From there, phone orders flow into Clover without any extra steps.

Troubleshooting & support

The quick fixes for the issues that come up most with the Clover connection.

The menu or catalog didn't pull in, or prices look wrong

Re-sync from the X1 Voice dashboard and confirm the correct POS location/account is connected. The menu or catalog always comes from your POS, so fix it there and re-sync.

An 86'd item is still being offered on calls

Mark it unavailable in your POS. Availability changes carry over within a few minutes; no need to edit anything in X1 Voice.

An order didn't reach the POS

Check the connection status in the dashboard and run a test call. If it still doesn't land, contact support with the caller's number and the call time so we can trace it.

A phone payment isn't showing in POS reporting

Where supported, callers pay through a texted secure checkout link; X1 Voice does not collect card numbers by voice. Completed payments reconcile through your configured payment provider, allow a few minutes for them to appear next to your other sales.

All integration setup docs Contact support

Frequently asked questions

See how phone ordering fits your business.

Run a restaurant or retail store? Talk to our 24/7 AI sales assistant about pricing, setup, and a walkthrough. You can also hear our restaurant demo line.

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