x1voice

Multi-Location

The phone sounds the same at every store you run.

X1 Voice gives each location the same script and the same menu accuracy, plus one dashboard for call volume, missed calls, and order value across the whole group.

Store by store

How most multi-location groups track call performance today: one spreadsheet per site and no shared view

Where multi-location calls go wrong today

Call quality depends on who's on shift, store to store

You can't guarantee how any given location answers the phone. It comes down to whoever happens to pick up that day.

No shared view of call performance across locations

Owners and regional managers can't see call volume, missed-call rate, or order value across the group. Each store stays a black box until someone calls the manager and asks.

Menu and pricing updates roll out unevenly

A new item or price change gets re-taught at each location, one crew at a time. Some stores nail it that week. Some don't.

What changes with X1 Voice

  • One dashboard across every location

    Call volume, missed-call rate, and order value for the whole group, all in one place. You stop asking each store how the phones went.

  • One consistent script and voice, everywhere

    Whoever calls store #12 hears what they'd hear at store #1: the same brand voice working from the same accurate menu.

  • Push updates to every location at once

    A menu or pricing change reaches every location's agent at the same moment. Nobody re-trains staff site by site.

Questions from multi-location operators

See X1 Voice answer calls for multi-location.

Call the demo line and order like a customer would, or book time and we'll walk your team through it.

Call the demo lineBook a demo